CalOptima, a Medicaid managed care plan serving 360,000 recipients in Orange County, Calif., has lost claims data on 68,000 members. The missing data includes substantial identifying information on affected members. The insurer has posted the following notice, first reported by HIStalk, on the home page of its Web site:
HDM Breaking News, October 26, 2009
"CalOptima has identified the potential loss of past medical claims information for approximately 68,000 of its members that was stored on electronic media devices.....
"On Wednesday, October 14, 2009, CalOptima notified state and federal agencies of the potential loss of the devices, and on the following day, posted an alert for public notification on its Web site when it became evident the devices might not be located. CalOptima, its vendor, and the U.S. Postal Service are continuing to search for the box containing the devices. Claims information contained on the devices includes member names, home addresses, dates of birth, medical procedure codes, diagnosis codes and member identification numbers, including some Social Security numbers.